Welcome to the CX Collective

A community of experience designers who shift culture inside organisations from profit to people.

About Us

We are a diverse community of experience designers who are inspired to look beyond the edges of our current thinking.

We use our curiosity, creativity and passion to shift culture inside organisations from profit to people: shifting narratives from revenue-right-now to value long term, from quick fixes to lasting impact, from what limits us to what’s possible. Together, we facilitate relationships between people, ideas and places that create the changes we seek.

Through curated events, courses and cross-industry conversations, we build the skills & confidence needed to turn our aspirations into tangible actions and progress our journey of growth & discovery.

Together, We

Build the tools, mindsets and relationships that will help you shift cultures inside your organisation from profit to people.

Support you to design authentically from a place of confidence to lead in your workplace.

Enable supportive and inspiring relationships among the community that amplify your impact.

Practical Support That Bridges The Gap Between Ideas And Action

24/7 access to a passionate community who are gearing up the skills & confidence that shift culture inside organisations from profit to people.

Quarterly Seminars with thought leaders and expert trainers to sharpen your skills and extend your tool belt.

Monthly Lunch & Pause sessions to work 'ON' your practice.

Weekly Office Hours for hands-on support & feedback from your peers.

50+ hours of On Demand content to learn & grow in your own time.

Dedicated courses to dive deeper into growth skills & attitudes that we need to facilitate change inside organisations.

Is This Your Tribe?

Yes! If you are:

  • Inspired to explore the edges of your thinking.
  • Curious to experiment towards the next iteration of your practice.
  • Excited to meet like-minded people who want to grow their practice and deliver meaningful impact for our customers, colleagues and communities.
  • Committed to contribute to the community with ideas, questions & feedback.
  • Ready to chip away your organisation's status quo.

No! If you are:

  • Satisfied with your existing level of practice. 
  • Prefer to drive your own growth separate to that of others.
  • Primarily interested in advancing your career or finding clients.
  • Focussed on only consuming content as a mode of learning.
  • Content with your organisation's status quo.


Want to get your team involved? Get in touch at [email protected] to talk.

Our Team


Sarah Clearwater 

Founder & Community Host 

[email protected]

Baruk Jacob 

Co-conspirator & Community Coach

[email protected]

Sarah Jaros (SJ) 

Digital Experience Administrator

s[email protected] 

Jodi Meadows 

Community Host - Auckland Chapter

[email protected]

Robert Davies

Community Host - Book Club



Perrin Rowland

Debbie Smith

Thank you

A big thanks to our partners who have helped make our community possible:

Principle Partner

Capability Partner

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